Job description

Transport Equipment is a Mack & Volvo Truck Dealership. We have 3 locations, Spokane Valley, WA, Missoula, MT, and Lewiston, ID. We are a family-owned company established in 1983. We take care of our customers and our employees. Extensive training opportunities offered in the 1st year with ongoing training offered throughout employment.

• Have a basic knowledge of heavy duty trucks & trailers.
• Greet & listen to our Customers to determine their needs
• Repeat back to the customer what was just heard (internalize).
• Answer the telephone with the Company greeting.
• Provide labor & time estimates for equipment repairs.
• Check the Equipment in and provide repair synopsis needed for the RO.
• Communicate repair costs & invoice the completed repair order.
• Interact with the Service Technicians & Parts Team for problem solving.
• Be solution oriented with a sense of urgency.
• Assign work to Technicians according to the equipment's needed repair.
• Have a calming yet determined demeanor.
• Be a learner, ask questions, get involved.

Job Type: Full-time
Pay: $21.00+ per hour DOE