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Contact Info

  • Transport Equipment, Inc.
  • Phone: (406) 541-9097
  • Fax: (406) 541-9098
  • Transport Equipment, Inc. Spokane
  • Phone: (509) 927-2525
  • Fax: (509) 922-0895
  • Transport Equipment, Inc. Lewiston
  • Phone: (208) 298-2230
  • Fax: (208) 298-2242

Service Manager

Job description

This position is responsible for all service department activities, including directing repairs, maintenance and activities to provide excellent customer service to our customers & our internal departments.

  • Operate as a profit center, control costs, minimize expenditures and operate within budget constraints.
  • Maintain good customer relations; intercede to help resolve problems & enhance relations.
  • Oversee the work order closing process, review work orders for accuracy & completeness for parts & labor.
  • Help the Service Writers prepare quotes and promote the companies capabilities to our customers.
  • Provide continuous communication to our customers regarding repairs, associated costs and time estimates.
  • Interact with Service Technicians and help provide insight to Service Writers for best practices regarding repairs.
  • Review credit histories with our customers prior to closing Repair Orders.
  • Continue ongoing education to self & employees regarding latest OEM updates, process changes and recommendations.
  • Interview, hire, promote from within, do employee reviews, conduct safety meetings, discipline and encourage when appropriate.
  • Conduct, show and provide a positive work environment for all employees.
  • Oversee the inventory and maintenance of department tools, equipment and supplies. This includes company vehicles.
  • Lead by example and provide failure analysis for the department.

Contact Us


Copyright © 2023 Transport Equipment, Inc., all rights reserved.
9300 Inspiration Dr.,  Missoula, MT 59808   (406) 541-9097
  • Home
  • Employment Opportunities
    • Missoula, MT
    • Spokane, WA
    • Lewiston, ID
  • Contact